why does my new 50 inch samsung plasma tv have no picture?
it was shipped yesterday. the guy who delivered it opened the box, plugged it in, and the screen worked fine; it had a fuzzy screen with the setup menu. we turned it off and hours later carried it upstairs and went to put it in the bedroom, but once we had it on the stand, we plugged it in and the picture didn’t work. when we turn it on, it makes the start up noise and the screen kind of flashes white then stays black. sound works fine. what do i do??
If you want to pursue every possibility, try some different inputs, like play a VCR tape with the VCR connected to your set’s antenna jack. Select that input and see what you get. Try a DVD player connected to a set of component jacks or via HDMI. Try your setup menu again, if you haven’t already.
If you come up with zero with all of that, it’s time to exercise your warranty. Start with the vendor from whom you bought the set, not Samsung. If it’s Amazon, they have a decent return policy. Other vendors often have a limited-time return policy. Costco may be the best of the lot with 60 days, no questions asked, but they don’t sell Samsung (to my observation).
Make Samsung your last choice, because (according to many online reviews) getting warranty service from them can be a daunting task.
Samsung 6 Series Plasma tvs
plasma television
IFA 2009: Samsung Stand
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